Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham | Hotel in Playa del Carmen

| 8.3 (209 Reviews) |   Pet Friendly  16 Bathrooms  41 Guests
Downtown Hotel | Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham

Hotel in Downtown, Playa del Carmen

This stylish hotel is just 820 feet from the beach in Playa del Carmen, on the Yucatán Peninsula. Built around a tropical courtyard with a pool, it offers a private beach club for an extra cost. Continental breakfast is included with your rate. At Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham you can choose between rooms and apartments. All accommodations features elegant, modern décor with soft tones. Both rooms and apartments have a private patio and a plasma TV. The apartments also come with a modern kitchenette with an oven, hob and microwave. Continental breakfast is served in the courtyard. Reception staff can help to organize diving trips, as well as visits to Mexico’s Mayan ruins of Chichen Itza, Tulum and Chetumal. They can also arrange an airport shuttle or car rental. Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is just 328 feet from Playa del Carmen’s 5th Avenue, which is famous for its shops and restaurants. Cancún Airport is 40 minutes’ drive away.

Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is located in Playa del Carmen.

This 33 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Designated Smoking Area, Ocean View, and several others. This is a 4 star rated property and has over 209 reviews with the average score of 8.3 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 33 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Calle 16 Norte Playa del Carmen, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
  • Parking garage
  • Private Parking
  • Free parking
  • Accessible parking
Activities
  • Foot massage
  • Facial treatments
  • Spa/Wellness packages
  • Golf course (within 2 miles)
  • Spa
  • Fishing
  • Massage
  • Diving
  • Full-body massage
  • Windsurfing
  • Back massage
  • Pedicure
  • Horseback riding
  • Fitness
  • Cycling
  • Manicure
  • Couples' massage
  • Beauty services
  • Snorkeling
  • Spa facilities
General
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Safe
  • Pet friendly
Guest Services
  • Airport shuttle
  • Ironing service
  • Grocery deliveries
  • Shuttle service (additional charge)
  • Concierge
  • Daily housekeeping
  • Fax/Photocopying
  • Shuttle service
  • Laundry
  • Airport shuttle (additional charge)
  • Business center
  • 24-hour front desk
  • Car rental
  • Baggage storage
  • Tour desk
  • Dry cleaning
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Terrace
  • BBQ facilities
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Shallow end
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.23
Location:
9.58
Staff:
9.16
Facilities:
8.28
Comfort:
8.84
Cleanliness:
8.69
Leanne
Jul 21, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Two-Bedroom Suite, Non-Smoking
Room Type: Suite
Room Size: 93 m2
1 Queen bed(s) Bed
2 Sofa bed Bed
1 Queen bed(s) Bed
Superior Two-Bedroom Suite, Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Kitchen

Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware

Living Area

Sitting area, Dining area

Outdoors

Terrace, Patio, Barbecue, Outdoor furniture

View

Quiet street view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Suite - Non-Smoking
Room Type: Suite
Room Size: 93 m2
2 Sofa bed Bed
1 King bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Interconnecting room(s) available, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony, Terrace

Kitchen

Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware

Living Area

Sitting area, Dining area

View

View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Three-Bedroom Suite - Non-Smoking
Room Type: Suite
Room Size: 111 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Interconnecting room(s) available, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Kitchen

Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware

View

Quiet street view, View, Pool view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Superior Three-Bedroom Suite - Non-Smoking
Room Type: Apartment
Room Size: 111 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
Superior Three-Bedroom Suite - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Kitchen

Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware

Living Area

Sitting area, Dining area

Outdoors

Terrace, Barbecue, Outdoor dining area, Patio, Outdoor furniture

View

Garden view, Inner courtyard view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite - Non-Smoking
Room Type: Suite
Room Size: 65 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Kitchen

Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware

Living Area

Sitting area

View

Inner courtyard view, View, Pool view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Superior King Suite with Ocean View - Non-Smoking
Room Type: Suite
Room Size: 65 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Kitchen

Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware

Living Area

Sitting area, Dining area

Outdoors

Terrace, Patio, Barbecue, Outdoor furniture

View

View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Superior King Studio - Non-Smoking
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Kitchen

Dryer, Kitchenette, Microwave, Toaster, Refrigerator, Wine glasses, Kitchenware

Outdoors

Terrace, Patio, Barbecue, Outdoor furniture

View

Garden view, Inner courtyard view, View, Pool view

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
King Room - Non-Smoking
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

View

Garden view, Inner courtyard view, View

Kitchen

Wine glasses, Dryer, Toaster

Bedroom

Linens, Wardrobe or closet

Room Amenities

Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Master King Suite - Non-Smoking
Room Type: Suite
Room Size: 65 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony

Kitchen

Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware

Living Area

Sitting area

View

Quiet street view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Master Suite - Non-Smoking
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Kitchen

Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware

Living Area

Sitting area

Outdoors

Patio

View

View, Sea view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Downtown hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown hotel?

Check-in time for Downtown hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown hotel have a swimming pool?

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $114 per night with includes Oceanfront, Accessibility, Transportation/Shuttle, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, Designated Smoking Area, Ocean View, Spa, Breakfast, View, Balcony/Terrace, Business Services, Sports/Activities, Entertainment, Laundry, Parking, Pet Friendly, Pool, Security/Safety, Wellness Facilities, Internet with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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GB £85
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